Where my order will be delivered?

The order will be delivered at the address you provide at the time of purchase. You can deliver to a address other than the billing address if you check the “deliver to another address” box. It will open a form for delivery address, once filled we will send the items at that address.

What if the items are damaged in the parcel?

If there are damaged items in your parcel please call us at +44 20 3290 1414 Or By Email at sales@stairnosingfirst.co.uk. There may be several reasons for this. Please note that we will only accept items returned to us Unused within 14 days after delivery.

Our Return Address:

76 Sheepwalk,  Peterborough,
England,
PE4 7BJ

Can I track my order?

Yes you will receive the tracking details on your email once the order is dispatched.